Jamie was so helpful when I had bought duff heating elements from another company. He talked through the problems, suggested a solution and although I didn’t actually buy from him, he made sure I went to the right people to help me – what wonderful customer service & care. Many, many thanks. A true professional.
“Jamie was very helpful and gave sound advice. After a brief conversation he suggested that I could be better served by another company that could provide a custom-made element to suit my very specific needs. Thank you again, Jamie, for your excellent customer service, good humour and in-depth knowledge.”
Opening our new brewery we had to convert from steam to electric, we have two vessels with different heating needs and Jamie was able to build us custom elements with a quick turn around. We were looking for both power, low watt density to avoid charring and ability to easily remove for cleaning and maintenance. They look good and work great!
Great service. One of the best. If i had a possibility i would offer a pint or more for them.
Hienoa palvelua. Panimolle saatiin sopivat vastukset neuvojen kera.
AMAZING AMAZING RESPONSE,VERY POLITE,EXTREMELY HELPFUL, INFORMATIVE AND WENT BEYOND CALL OF DUTY TO HELP WITH MY QUERY WILL NO DOUBT TELL FRIENDS AND BUSINESS COLLEAGUES ABOUT THIS FIRM.
Jamie has provided a wealth of technical knowledge for us, solving a long standing problem that we had with our immersion heaters. That knowledge coupled with excellent service means that we would highly recommend Process Heating Services.