Process Heating Services Ltd.

I am 83 and half deaf. Jamie went out his way to help me when he didn’t have to. He didn’t even sell me anything, but he made sure I got sorted with another company. He is the bees knees.

When I decided to replace the old heating elements on my vac form machine I was really stuck, where do you get elements for an old machine like mine that is not made any more?…and then I discovered PHS. What a brilliant firm. They not only discussed which would be the best elements to choose, they also custom made them to size to fit my machine. A first rate and very friendly efficient service. I would give these guys 10 stars! Thank you Tim & Jamie for all your help.

Jamie at Process Heating Services has repeatedly gone out of his way to assist me with advice, information, and selecting heating elements for my microbrewery. He is always patient with answering my questions and making sure I understand. He’s never pushed or rushed me into buying any product; preferring that I make my own informed decision. When he makes suggestions, they are practical and save me hassle and money. I’ve purchased several heating elements since December to replace or upgrade exi…

Really helpful on the phone. Had what I wanted in stock & a quick despatch time. Definitely will use again.

If every of our suppliers was so patient, friendly and willing to help, then our life would be so much easier. I would have given you 10 stars if I could. I can honestly recommend the company to anyone, however all credit goes to Jamie. He is a guy full of stamina and positive attitude – never in bad mood and always giving 110% to make sure you get what you want. (even if he’s dealing with someone who has no clue what they need – like myself). He saved me hours of research, so I could focus on w…

Jamie of PHS was ultra helpful and dispatched elements to us same day even although was trying to get away on holiday-5 Stars jamie.

It’s a rare thing these days to find a company that is helpful, knowledgeable and reliable , but thats exactly what I found with Process Heating Services when I had an unusual element to replace.

The heaters arrived as advised and are now being installed. The quality of the elements is excellent. A job well done all round. Many thanks!

Jamie and Tim saved me over $2,500!!! The grill at out B&B went out, replacement heating elements are no longer available and a new grill the same size would cost $3,000. Tim and Jamie were able to fabricate two elements to match the unique design. As a small business owner and a Nuclear Engineer, I appreciate industrialists like Tim and Jamie being able to fabricate special order parts in an age of “if it breaks throw it out and get a new one.” Since they earned a free stay at our B&B, I am…

Opening our new brewery we had to convert from steam to electric, we have two vessels with different heating needs and Jamie was able to build us custom elements with a quick turn around. We were looking for both power, low watt density to avoid charring and ability to easily remove for cleaning and maintenance. They look good and work great!